The Vendors tab is where you can add, edit, and remove vendors who are allowed to enter your community. Vendors are service providers like contractors, delivery services, landscapers, or repair technicians. This guide explains how to manage your vendor list.

Getting to the Vendors Tab

1. Go to your Property page
2. Click or tap the "Vendors" tab

You'll see a list of all vendors assigned to your property. Use the search box to quickly find a specific vendor by name.

Understanding Vendor Types

Vendors can be either temporary or permanent:

Temporary Vendors – Have access only during a specific date range. Once the end date passes, they can no longer enter. Temporary vendors display an orange "TEMP" badge on desktop.

Permanent Vendors – Have ongoing access with no end date. They can enter the community at any time.

Adding a New Vendor

1. Click or tap "Add Vendor"
2. Fill in the vendor details:
   • Vendor (name of the company or person)
   • Permanent Vendor – Check this box if the vendor should have ongoing access
   • Entry Start Date – When the vendor's access begins
   • Entry End Date – When the vendor's access ends (not required for permanent vendors)
   • Create QR Code for Vendor – Check this box to generate a QR code (see below)
   • Associate Vehicle (optional) – Link a vehicle to this vendor
3. Click or tap "Submit"

Creating a QR Code for a Vendor

When adding a vendor, you can create a QR code they can use for easy entry at the gate. If you check "Create QR Code for Vendor," you'll see options for how many times the code can be used:

One-time use – The QR code works for a single entry only.

Limited uses – The QR code works for a set number of entries that you choose.

Unlimited uses (within date range) – The QR code works for unlimited entries between the start and end dates.

Some communities have QR codes turned off. If you don't see the QR code option, contact your community's management office for more information.

Editing a Vendor

To edit a vendor's information:

1. Click or tap on the vendor's name in the list
2. Update any of the following:
   • Name
   • Notes
   • Associate Vehicle
   • Entry Start Date
   • Entry End Date
   • Permanent Vendor – Check or uncheck to change vendor type
   • Restricted Vendor – Check to block this vendor from entering
3. Click or tap "Save"

You can also generate a QR code for an existing vendor by clicking "Generate QR Code" in the edit window.

Deleting a Vendor

To remove a vendor from your property:

1. Find the vendor in your list
2. Click or tap the trash can icon next to their name
3. Confirm the deletion

Once deleted, the vendor will no longer have access to your community.

Need Help?

If you have questions or need assistance:

• Desktop: Click the question mark icon in the navigation menu
• Mobile App: Tap your profile icon and select "Help"

You can also contact your community's management office for support.