Watchtower helps keeps your community safe by ensuring only authorized residents have access. As a property owner or current resident, you may need to add family members or roommates to your property profile. This guide explains how to update the resident list for your property.

Option 1 – Add Additional Residents as Users

Creating a full user account for each person in your household lets them manage guests, vehicles and receive notifications. To add another resident:

1. Log in to Watchtower at
   mywatchtower.app
   and select your property from the dashboard.

2. Navigate to the Users or Residents tab (the wording may differ depending on your role). This tab lists all current users associated with the property.

3. Click Add User or Invite Resident. A form will appear asking for:

   • Full Name – Use the resident’s legal name as shown on their identification.

   • Email Address – An invitation will be emailed to this address.

   • Phone Number (optional) – Helps with notifications.

   • Role – Choose Resident (or Owner if applicable). Avoid assigning administrative roles unless the person will manage the entire community.

4. Click Send Invitation. The new resident will receive an email prompting them to create their own Watchtower account and request access to the property. Once approved by an administrator, they’ll appear in the resident list.

Why Create User Accounts?

Adding household members as users gives them their own login, personal settings and the ability to manage guests and vehicles. It’s the recommended method for co‑owners and adult residents.

Option 2 – Add Residents as Guests

If you have household members (e.g., children or extended family) who do not need their own account, you can add them as permanent guests. They will still be recognized at the gate, but they won’t have login credentials.

1. From your property page, go to the Guests tab.

2. Click Add Guest. Enter the person’s Full Name and select Permanent for the Start/End Date so their access does not expire. Note that Watchtower defaults to a one‑day guest period, so be sure to adjust the end date for permanent residents.

3. Save the guest entry. The person’s name will appear in the guest list, and gate attendants can admit them using the guest search in Mission Control.

Managing Existing Residents

You can view and manage existing residents or guests from the same tabs. For example:

• Edit or Remove – Click the Edit or Delete icon beside a user or guest to update their details or remove them if they move out. Removing a user revokes their access and deactivates their account for your property.

• Assign Vehicles – After adding a resident, you can assign vehicles to them in the Vehicles tab (see “How do I add vehicles” for details).

Keeping your resident list accurate ensures that all authorized household members have the right level of access and that your community’s security records remain up to date. When in doubt, create a user account for each adult resident and use permanent guests for dependents or non‑account holders.