Using Your Resident Dashboard

Using Your Resident Dashboard

Welcome to your Watchtower Resident Dashboard! This is your main hub for managing guests, vendors, vehicles, and entry activity at your property. This guide will help you understand each part of the dashboard on both the website and mobile app.

Desktop (Website)


The navigation menu is on the left side of your screen. Here's what each icon does:

Logo (Castle Icon) – Click this to go back to your dashboard from any page.

Dashboard Icon (Grid) – Takes you to your main dashboard view.

Home Icon – Opens your property page where you can see all the details about your property.

Question Mark Icon – Opens the support website (support.jekasoftware.com) where you can find help articles and contact support.

Bell Icon – Shows your notifications. Check here for important updates about your property.

Log Out Button – Click this when you're done to safely sign out of your account.

Profile Button – Opens your account information and settings. You can update your personal details here.

Mobile App


The mobile app has a simpler navigation layout at the top of your screen:

Menu Icon (Three Lines) – Tap this in the top left corner to open the navigation menu. From here you can choose:

  • Dashboard – Go to your main dashboard view
  • Property – View your property details

Profile Icon (Circle with Your Initial) – Tap this in the top right corner to open a menu with:

  • Account – View and update your account information
  • Notifications – Check your notifications
  • Help – Get support and find help articles
  • Logout – Sign out of your account

Dashboard Overview

When you log in, you'll see a welcome message with your name and your community name at the top of the screen. This looks the same on both desktop and mobile.

Your Stats at a Glance

Below the welcome message, you'll see four boxes that show important numbers for your property:

Guests – The total number of guests you have added to your property.

Vendors – The total number of vendors (like contractors or delivery services) assigned to your property.

Restricted – The number of guests or vendors who are not allowed to enter your property.

Vehicles – The total number of vehicles registered to your property.

Quick Action Buttons

You'll find two buttons that help you quickly add guests and create QR codes. On desktop, these appear side by side at the top. On the mobile app, they are stacked on top of each other.

Create Guest

Tap or click the "Create Guest" button to quickly add a new guest or vendor to your property. This is the fastest way to give someone access to your community.

Create QR Code

Tap or click the "Create QR Code" button to make a QR code for your visitors. Your guest or vendor can show this code at the gate for easy entry.

Info
Some communities have this feature turned off. If you don't see the "Create QR Code" button, contact your community's management office for more information.

Latest Entry Activity

This section shows the last four entries at your property. Each entry displays:

  • The address where the entry happened
  • The name of the person who entered
  • The date and time of entry

Click "View All" to see a complete list of all entries at your property.

Info
This section is only available on the desktop website. It is not currently available in the mobile app.

My Properties

If you have more than one property in the system, you'll see them listed in the "My Properties" section. Click or tap on any property name to switch to that property's dashboard.

Need Help?

If you have questions or need assistance:

  • Desktop: Click the question mark icon in the navigation menu
  • Mobile App: Tap your profile icon and select "Help"

You can also contact your community's management office for support.

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