The Watchtower Dashboard is the first page you see after signing in to your community’s Watchtower portal as an administrator, manager, or gate attendant. It provides a concise overview of your property’s activity and offers quick access to Mission Control and other key functions. Use the dashboard to monitor entry activity trends, view recent requests, and see the composition of registered entities at a glance.

Note: Residents have a simplified dashboard with fewer administrative functions. Please refer to the Resident Dashboard article instead.

Example Dashboard Screenshot

The following image shows a typical administrator/manager dashboard. Your dashboard may look slightly different depending on your permissions and property configuration:

Accessing the Dashboard

1. Log in to your Watchtower account. If you have multiple properties, select the property you want to manage.
2. You’ll arrive on the Dashboard automatically. To return to the Dashboard from another page, click the tower icon at the top of the left‑hand navigation bar.

Page Layout and Key Elements

The Dashboard is organized into several panels. Each panel highlights a different aspect of property management:

Property Header and Mission Control

• At the top of the Dashboard you will see a greeting (e.g., “Welcome back, Adam”) and the community name you’re currently viewing.
• To the right of the greeting is a Mission Control Center section. Click Enter Mission Control to open the Mission Control workspace, where you can view and respond to alerts in real time.
• Below the header, you may see notifications or reminders. For example, management can post a banner reminding residents to update their contact information or providing a community code.

Entry Metrics — “All Entries (Last 7 Days)”

This panel tracks the number of guests and vendors entering your community:

• Use the 7 Days or 30 Days buttons above the chart to change the date range.
• Choose All, Approved, or Denied to filter the chart by status. Approved entries are represented by the green line and denied entries by the red line.
• Hover or tap on any point on the chart to see the exact number of approved/denied entries for that day.

Latest Property Requests

• This panel lists any pending property change requests submitted by residents (e.g., new residents). If no requests are pending, it will display “No pending property requests.”
• Select View All to open the full Property Requests page, where you can approve or deny each request.

Latest Entry Activity

• This section shows a timeline of the most recent entries into the community. Each entry displays the address or resident name, the type of account (for example, Service Account), and the time of entry.
• The color‑coded icons at the left of each entry indicate whether the entry was fully authenticated. 
  
• Green is for barcode and visitor entries that include an identification scan.
  
• Yellow is for entries that did not include a scan of an identification.
  
• Red is for denied entries.
  
• Click View All to go to the full Entry Activity page for more details or to review earlier entries.

Total Registered Entity Types

• This donut chart summarizes all registered entities within your property. Entities include Guests, Vendors, Vehicles, Users, and Properties.  This does not correlate to entries. 
• The size of each slice represents the proportion of that entity type relative to the total number of entities registered. Hover over a slice to see the exact count.

Tips and Best Practices

• Use the Dashboard regularly to stay aware of visitor trends and community activity. Trends showing an increase in denied entries, for example, might warrant contacting security or reviewing entry policies.
• Check the Latest Property Requests panel daily to ensure resident requests are processed promptly.
• If you manage multiple properties, verify you’re viewing the correct property by checking the property name in the header. Switch properties via the user menu at the bottom of the navigation bar.