How to Turn On Two-Factor Authentication - Watchtower Help

How to Turn on Two-Factor Authentication

What is Two-Factor Authentication?

Two-factor authentication (2FA) adds extra safety to your account. When you log in, you'll need:

  • Your password
  • A special code from your phone

This keeps bad people out even if they know your password.

On Your Phone

  1. Tap the profile picture in the top right corner
  2. Choose 'Account' from the menu
  3. Find the 'Security' part
  4. Tap 'Enable 2FA'

On Your Computer

  1. Click the profile picture in the bottom left corner
  2. Find the 'Security' part
  3. Click 'Enable 2FA'

Why Use 2FA?

2FA makes your account much safer because:

  • Hackers can't get in with just your password
  • You'll know if someone tries to break in
  • Your personal information stays protected

What You Need

To use 2FA, you need:

  • A smartphone
  • An app like Google Authenticator or Authy
  • A few minutes to set it up

Need help? Email us at support@mywatchtower.app

    • Related Articles

    • Security and Password Settings

      The Security tab is where you manage your password, enable two-factor authentication, and delete your account if needed. This guide explains each security option. Getting to Security Settings Go to your Account Settings Click or tap the "Security" ...
    • Account Module Overview

      The Account page allows you to view and manage your personal details, notification preferences, security settings, community memberships and interface appearance. This page is available to all users—residents, guards, managers and ...
    • Managing Your Account Settings

      Your account settings let you update your personal information, control notifications, manage security, and customize your experience. This guide explains how to access your account settings and what options are available. Accessing Your Account ...
    • What Is Social Sign‑On and How Do I Use It?

      Modern residents expect frictionless access to online services. Watchtower makes it easy to sign in using the accounts you already have with trusted providers like Google or Facebook. This capability is called social sign‑on and lets you authenticate ...
    • Settings Module Overview

      Overview The Settings Module allows community administrators and managers to configure fundamental aspects of their Watchtower deployment. From this section you can set your community’s name and address, control hardware gateways, and compose ...