How to Change Your Password
On Your Phone
- Tap the profile picture in the top right corner
- Choose 'Account' from the menu
- Find the 'Security' part
- Tap 'Update Password'
On Your Computer
- Click the profile picture in the bottom left corner
- Find the 'Security' part
- Click 'Update Password'
Why Change Your Password?
Changing your password helps keep your account safe. Do this if:
- You think someone else knows your password
- You haven't changed it in a long time
- You want to make it stronger
Tips for a Good Password
- Use letters, numbers, and symbols
- Make it at least 8 letters long
- Don't use your name or birthday
- Don't use the same password for everything
Need help? Email us at support@mywatchtower.app
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